What is your return policy?

If you’re not 100% satisfied with your order, please email us at help@shanidarden.com so we can find a solution that meets your skin care needs.

You may return most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. Only if the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges. If you initiate a return after 30 days, Shani Darden Skin Care may issue a partial refund depending on elapsed time and condition of the merchandise. Your return may expire after 90 days if we have not received your item.