What can I do if my Intensive Eye Renewal Cream is not pumping out product?

The airless pump on our Intensive Eye Renewal Cream helps increase the longevity of the formula by keeping it air tight and free from bacteria. We recommend priming the pump before using by lightly hitting the bottom of the bottle against your palm 5-7 times to release any air bubbles that may have formed inside. You can do this before you begin using the product, or if you think any air bubbles have formed after using the product. 
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