The only negative thing I have to say about this mask is that, for the price, I hoped it would fit more snuggly on my face. Seems to be designed too wide and flat! But my results have been good so far, so I'm just dealing with the discomfort of the ill-fitting mask.
I would have given this 4 stars instead of 3 if it wasn't for the very poor customer service I recieved after purchasing. I contacted Shani's customer service team and asked for before and after pictures. I was told that they couldn't give me any pictures! That seems suspicious to me and definitely gave me some buyers remorse. I then asked for written reviews and was sent a link that will not load the reviews. I'm not sure if it's just my phone, but I've gone back to the site/link to read the reviews several times and it still won't load. I don't have problems with other sites! Oh well. Hopefully I'll see my own results, even if I can't see other's!
The lights seem to be working their magic after the first week of daily use. I'm pleasantly surprised by how even my skin tone is becoming! I'm using the green, blue, and red lights every day and have already seen really encouraging results. I have some hormonal breakouts and am just starting to see fewer after my first week of use. My fine lines are disappearing slowly. Redness has gone down drastically and my skin looks overall more supple. ‚ô°
Overall, I am happy with my purchase and would recommend this mask. I don't recommend relying on their customer…